Returns & Exchanges

At Biofit, we want you to be completely satisfied with your sustainable fashion purchase. If your items don't fit perfectly or meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the unwashed and unworn items with original tags still attached into the original shipping mailer or a secure box of your choice.

3

Affix Shipping Label

Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing